Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

12P Ventures LLC (“we,” “our,” or “us”) operates 12p-ventures.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

2. Information We Collect

Personal Information

Name, email address, phone number, and company information submitted through forms

Payment information processed by third-party payment processors

Business and campaign-related information

Automatically Collected Information

IP address, browser type, operating system

Pages visited, time spent, links clicked

Referring URLs

Cookies, pixels, and device identifiers

Call Data

Caller and recipient phone numbers

Call recordings and transcripts

Call duration, timestamps, and outcomes

Voice AI interaction and qualification data

3. How We Use Your Information

We use information to:

Provide and operate our services

Process payments and transactions

Generate, route, and manage qualified phone calls

Improve performance, quality, and optimization

Communicate service updates and offers

Analyze usage trends

Detect fraud and ensure security

Comply with legal and regulatory obligations

4. Information Sharing and Disclosure

Service Providers

Call tracking and routing platforms

Payment processors

Hosting and cloud infrastructure providers

Analytics providers

Advertising platforms

Business Partners

Buyers who purchase qualified calls

Advertising and traffic partners

Legal and Business Transfers

Compliance with legal requests

Protection of rights and safety

Mergers, acquisitions, or asset transfers

We do not sell personal information for third-party marketing purposes.

5. Call Recording and Consent

By using our services, you consent to:

Recording of inbound calls for quality and compliance

Use of voice AI for call qualification

Storage of recordings for up to 12 months

Sharing recordings with call buyers

All recordings comply with applicable federal and state laws. Callers receive notice that calls may be recorded.

6. Data Retention

Call recordings: up to 12 months

Form submissions and personal data: up to 24 months unless deletion is requested

Retention is based on service delivery, legal requirements, and dispute resolution needs.

7. Your Privacy Rights

Depending on jurisdiction, you may have the right to:

Access your data

Correct inaccurate data

Request deletion

Opt out of marketing

Withdraw consent

Request data portability

Requests can be sent to [email protected].

California Residents

California residents have additional rights under the CCPA, including disclosure and deletion rights.

8. Do Not Track

We do not currently respond to Do Not Track browser signals.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Security

We implement reasonable safeguards including encryption, access controls, and regular audits. No system is fully secure.

11. International Data Transfers

Data may be processed outside your country of residence. Use of our services constitutes consent to such transfers.

12. Third-Party Links

We are not responsible for third-party website practices.

13. Policy Updates

We may update this policy periodically. Changes will be posted with a revised date.

14. Contact

12P Ventures LLC

Email: [email protected]

Terms and Conditions

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Acceptance

By using 12p-ventures.com, you agree to these Terms. Do not use our services if you do not agree.

2. Services

12P Ventures LLC provides performance marketing and pay-per-call services including:

Paid advertising management

Qualified call generation

Call tracking and reporting

Voice AI qualification

3. Eligibility

You must be at least 18, legally authorized, and compliant with applicable laws.

4. Accounts

You agree to provide accurate information and maintain account security.

5. Pricing and Billing

Buyers

Billing based on qualified calls

Net 7 payment terms

Qualification criteria apply

Publishers

Commission-based

Net 30 payment terms

Compliance required

6. Call Quality Standards

Calls must:

Originate from real consumers

Meet demographic and duration requirements

Pass qualification screening

Exclude fraudulent or automated traffic

Credits may be issued for invalid calls.

7. Compliance

You must comply with TCPA, DNC, CAN-SPAM, and applicable state laws. Prohibited conduct includes deceptive marketing, robocalling, and privacy violations.

8. Intellectual Property

All Website content is owned by 12P Ventures LLC. Unauthorized use is prohibited.

9. Payments and Refunds

Late payments may incur fees. Refunds apply only to invalid qualified calls reported within 7 days.

10. Call Data

Calls are recorded and retained for quality and compliance. Buyers may access purchased recordings.

11. Service Modifications

We may modify services, pricing, or criteria with notice.

12. Limitation of Liability

Liability is limited to fees paid in the prior three months. No liability for indirect damages.

13. Indemnification

You agree to indemnify 12P Ventures LLC for claims arising from misuse or violations.

14. Termination

We may suspend or terminate services for violations, fraud, or non-payment.

15. Dispute Resolution

Governing law and arbitration venue will be the state and city of our principal place of business.

16. Miscellaneous

These Terms constitute the entire agreement and may be assigned by us.

17. Changes

Continued use constitutes acceptance of updated Terms.

18. Contact

Email: [email protected]

Cookie Policy

Effective Date: January 1, 2025

1. Cookies

Cookies are small files used to recognize devices and improve experience.

2. Cookie Types

Necessary cookies

Analytics cookies

Functionality cookies

Advertising cookies

3. Third Parties

Includes analytics, advertising, and payment providers.

4. Use of Cookies

Used for performance, analytics, advertising, and security.

5. Managing Cookies

You may manage cookies via browser settings or opt-out tools.

6. Duration

Session and persistent cookies may last up to 24 months.

7. Do Not Track

We do not respond to DNT signals.

8. Consent

Use of the Website constitutes consent.

9. Updates

Policy updates will be posted on this page.

10. Contact

Email: [email protected]

Acceptable Use Policy

Effective Date: January 1, 2025

1. Purpose

This policy ensures legal, ethical, and quality standards.

2. Prohibited Sources

Includes robodialers, misleading ads, DNC violations, and incentivized traffic.

3. Prohibited Practices

False claims, impersonation, spam, and IP infringement are prohibited.

4. Compliance

All campaigns must comply with privacy and telemarketing laws.

5. Data Protection

Reasonable safeguards and breach reporting are required.

6. Enforcement

Violations may result in suspension, termination, or legal action.

7. Reporting

Email: [email protected]

Disclaimer

Last Updated: January 1, 2025

1. No Guarantees

No guarantees on call volume, revenue, or performance.

2. No Professional Advice

Content is informational only and not legal, financial, or tax advice.

3. Third Parties

We are not responsible for third-party services.

4. As-Is Services

Services are provided without warranties.

5. Forward-Looking Statements

Past results do not guarantee future outcomes.

6. Service Changes

We may modify or discontinue services at any time.